Privacy Policy

This Privacy Policy describes how JCHINTRANSPORT LTD ("we," "us," or "our") collects, uses, and shares your personal information when you use our services.

1. Who We Are

JCHINTRANSPORT LTD is a UK-based company located at 23 Kimberley Gardens, London N41LB. Our telephone number is 07407294269. We provide reliable support services to keep road and rail transport running smoothly, focusing on land logistics efficiency without transporting people or goods.

2. Services We Provide

Our core services include:

Vehicle towing and recovery (non-emergency)
Freight brokerage and coordination for road/rail
Parking management and garage operations
Road transport terminal and yard handling
Traffic control services for construction or logistics sites
Weighbridge operation and load documentation
Loading/unloading of freight at depots or hubs

3. Information We Collect

We may collect personal information in the course of providing our services. This information may include:

Contact Information: Name, address, email address, and phone number, particularly when you engage us for services or inquire about them.
Business Information: Details related to your company, its operations, and specific service requirements, especially for our target market of logistics companies, freight forwarders, construction and infrastructure firms, local councils and public works, and road and rail depot operators.
Operational Data: Information necessary to fulfill our services, such as details related to vehicle recovery, freight coordination, parking management, or site operations. This may include vehicle details, load information, or site access details.
Financial Information: Payment details if you are a client utilizing our services.

4. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide and manage the services you request from us, including towing, freight coordination, parking management, and other logistics support.
Communication: To communicate with you regarding our services, respond to your inquiries, and provide updates.
Billing and Payments: To process payments for services rendered.
Business Operations: To improve our services, understand our client needs, and manage our internal operations efficiently.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors and service providers who assist us in delivering our services (e.g., payment processors, IT support). These providers are obligated to protect your information.
Business Partners: If necessary, with partners involved in the seamless delivery of integrated logistics solutions, only to the extent required for the service.
Legal Requirements: When required by law or in response to valid legal requests, such as subpoenas or court orders.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is 100% secure.

7. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or by other appropriate means.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

JCHINTRANSPORT LTD

23 Kimberley Gardens

London N41LB

Tel: 07407294269